Automatic door installers and manufacturers trust Hotron because we have a passion for exceptional service, product reliability and pedestrian safety backed by almost 60 years of experience. We work tirelessly to be our customers’ best supplier, and this is how we do it.
Fast delivery
We know that a speedy response matters, that’s why we provide same day shipment of all orders received before 11 a.m GMT. This helps to ensure that our customers’ orders are delivered quickly – here are some examples of our order lead times:
- United Kingdom within 3 working days.
- Europe within 5 working days.
- USA & Canada within 4 working days.
- Middle East & Oceania within 7 working days.
We carefully manage our supply chain to ensure that our sensors are always in stock and ready to ship. We also pack every order with care and attention to detail, so you get exactly what you need when you need it.
More safety as standard
Our sensors are designed to exceed safety standards – not just meet them. In fact, our SSR-3 series, HR100-CT and SSS-5 sensors offer double the pedestrian safety of their competitors – without doubling the price tag. Our advanced DoorLearn technology further enhances pedestrian safety on sliding doors by placing the first row of infrared detection on the opposite side of the door threshold.
Our SSR-3 series, HR100-CT, and 3H-IR14C sliding door sensors are EN 16005 compliant as is our SSS-5 swing door safety sensor. All our EN 16005-compliant sensors are independently certified by TÜV Nord in Germany, so you can install them with peace of mind and confidence.
Expert customer support
Your dedicated account manager is also your regional technical specialist and is available to provide expert advice on our sensor solutions and industry standards when you need it.
- Lorenzo Barbera, senior sales manager for Southern Europe, USA & Canada.
- Rory Bryan, sales manager for Northern Europe & Oceania
- Dave Nowak, sales manager for Central and Eastern Europe
- David O’Connell, sales manager for the United Kingdom
- Dwane Burke, sales manager for the Middle East
The team is ready to support you with a quick response to any queries and free, in-person or online training sessions for your installers, sales and customer support staff.
Engineered for reliability
We design and build our sensors using only the best components to withstand the test of time and reduce costs for both automatic door companies and their customers. Our intelligent infrared technology adjusts in real time to environmental changes, minimizing false door activations and reducing costly return to site visits. Our unidirectional detection technology also reduces door hold-open time and associated energy losses by ignoring pedestrian movement away from the door.
Since 2021, we’ve proudly maintained a product return rate below 0.02%, reflecting our ongoing commitment to quality and reliability.
Ordering made easy
Ordering from Hotron couldn’t be easier – simply reach out to us directly at orders@hotron.com. Our logistics team will ensure that your order is processed with care and attention to detail within 2 hours during normal business hours. To further ensure safe and reliable delivery, we only partner with trusted carriers such as FedEx and UPS.
Here’s what our customers have to say about their experience with Hotron:
We have been using Hotron as a supplier for approximately five years and have had only positive experiences with both their products and service. They are always available if we have questions, deliver promptly and reliably, and their products are of exceptionally high quality and durability. I can confidently recommend Hotron as a manufacturer and supplier to our colleagues in the industry.
Why not get in touch with our team today and join the growing number of automatic door companies who trust Hotron as their sensor partner.